Terms & Conditions

Kicks Tenpin & Arcade Terms & Conditions

Conditions of Entry

  1. Entry is subject to all conditions displayed on the website and at the Kicks Tenpin & Arcade (referred to as Kicks) counter.
  2. Bowling shoes are required on our lanes. Bowling game price is inclusive of shoe hire. Participants will be responsible and liable for any damages or loss of Kicks property.
  3.  No food, beverages or animals may be brought onto the premises. Food and drinks may be purchased at the venue.
  4. Management reserves right to refuse entry or remove guests for vandalism, stealing, offensive behaviour, failure to properly supervise persons under your care, failure to follow safety instructions or failure to comply with any condition of entry.
  5. You acknowledge that there are inherent risks in the participation in bowling, the XD Dark Ride and arcade activities. You should consider this participation an exercise in good judgment and act in a responsible manner while using the facility.
  6. Kicks takes all reasonable steps to provide you with a safe and enjoyable experience. However Kicks will not be liable for any person in respect of loss of life or personal injury to, any person, whether that loss, damage or personal injury is caused by any person’s negligence (including the negligence of Kicks) or otherwise. This exclusion of liability does not apply to liability which cannot by law be contracted out of.
  7. The XD Dark Ride is recommended for ages 6 years and up. Management reserves the right to change terms and conditions at any time without notice.
  8. Adults / Carers are responsible for persons under their supervision.
  9. Any photographs, videos or sound recordings taken by you at the premises must be for personal use only. Any use, reuse or production for commercial purposes without our express written consent is strictly prohibited and may result in loss or damage to Kicks.
  10. Your image may be taken at any time for security purposes, on the XD Dark Ride or for use in marketing materials, and you consent to the use of your image for these purposes.
  11. Kicks takes no responsibilities for any lost, stolen or damaged personal property, brought into or stored in our premises.

Online Shop

  1. Bookings purchased via this website are non-refundable and are not available for exchange, unless required by law.
  2. Bookings are only valid for the duration of the booking and will expire once the booking date and time has lapsed.
  3. We recommend you arrive at least 15 minutes prior to your reservation to check-in and organise any other requests where applicable.
  4. We cannot guarantee you or your guests will be able to complete your activities if you or any guests in your group are late.
  5. In the unforeseen circumstance Kicks encounters technical issues, your bowling start time may begin later than the original booking start time.
  6. Where you purchase concession or Parra Leagues Member price tickets online, suitable identification and a valid Parra Leagues Membership card must be provided at the centre to receive these rates. If these cannot be provided, then the difference in transaction price will be required to be charged to proceed with the booking.
  7. The purchasing of products and services may be subject to credit card and other fees. Kicks reserves the right to vary the amount of this transaction fee from time to time, as specified in the booking purchasing process.
  8. Prices are subject to change without notice due to any changes in government charges, taxes or levies. All prices in AUD and include GST.
  9. Vouchers and bookings can only be purchased through this web site by using a major credit card. Your credit card account will be debited at the time of ordering.
  10. Kicks uses the Stripe Gateway for its online credit card transactions. Stripe processes online credit card transactions securely for thousands of merchants globally, providing a safe and secure online payment service.
  11. Payments are processed in real-time.
  12. Kicks does not have access to your full card number, this credit card payment is secured by Stripe.
  13. Stripe have bank grade security. All transaction details are stored in their compliant Data Centre.
  14. Stripe Payment Express Software is certified with over 200 banks globally. Visit www.paymentexpress.com for more info on online credit card payments.
  15. Handle your vouchers as you would cash. Be cautious if someone offers to sell you this document – it has no official resale value and may be an unauthorised copy. You release Kicks from any liability, claim or the like arising as a result of Kicks honouring a stolen or unauthorised copy of an e-voucher.
  16. Lost, damaged or stolen vouchers cannot be replaced. Kicks reserves the right to refuse any order placed for any Kicks vouchers. Management reserves the right to change terms and conditions at any time without notice.
  17. Online bookings are redeemable at Kicks on Level 3 of Parramatta Leagues Club only.

Birthday Party Booking Terms & Conditions

  1. Birthday party booking deposits are non-refundable and are not available for exchange, unless required by law.
  2. We cannot guarantee you or your guests will be able to complete your birthday party if you or any guests in your group are late.
  3. In the unforeseen circumstance Kicks encounters technical issues your birthday party start time may begin later than the original booking start time.
  4. The purchasing of birthday party packages and extras may be subject to credit card and other fees. Kicks reserves the right to vary the amount of this transaction fee from time to time, as specified in the booking purchasing process.
  5. Birthday party prices are subject to change without notice due to any changes in government charges, taxes or levies. All prices in AUD and include GST.
  6. Birthday party booking deposits can be purchased through this web site or over the phone by using a major credit card. Your credit card account will be debited at the time of booking.
  7. Birthday party booking deposits can also be purchased at Kicks by using EFTPOS or Cash. Your EFTPOS account will be debited at the time of booking.
  8. Kicks uses the Stripe Gateway for its online credit card transactions. Stripe processes online credit card transactions securely for thousands of merchants globally, providing a safe and secure online payment service.
  9. Payments are processed in real-time
  10. Kick’s Ten Pin Bowling does not have access to your full card number, this credit card payment is secured by Stripe who have bank grade security. All transaction details are stored in their PCI-DSS compliant Data Centre
  11. DPS Payment Express Software is certified with over 200 banks globally. Visit www.paymentexpress.com for more info on online credit card payments.
  12. Handle your birthday party confirmation email as you would cash. Be cautious if someone offers to sell you this document – it has no official resale value and may be an unauthorised copy. You release Kicks from any liability, claim or the like arising as a result of Kicks honouring a stolen or unauthorised copy of a voucher. Lost, damaged or stolen birthday party bookings cannot be replaced.
  13. Kicks reserves the right to refuse any order placed for any Kicks birthday party packages. Management reserves the right to change terms and conditions at any time without notice.
  14. Birthday party booking barcodes are redeemable at Kicks on level 3 at Parramatta Leagues Club only.
  15. A $100 deposit is required when booking your party; the final balance is to be paid 4 business days prior to your event based on your final guest numbers. A minimum of 3 business days’ notice is required to receive a refund of the deposit amount.
  16. There is a minimum of 10 guests required for each birthday party booking.
  17. No external food or beverage is permitted, unless in relation to a food allergy which the centre has been made aware of.
  18. Your birthday party group will either be eating in the centre’s party room or on the concourse, subject to availability.
  19. You must arrive 30 minutes prior to your birthday party start time to ensure your party begins on time.
  20. Kicks birthday parties run for the following lengths of time:
    1. A one game party – approximately 2 hours
    2. A 1 game + dark ride party – approximately 2.25 hours
    3. A two game bowling party – > approximately 2 ½ – 3 hours
    4. A combo party – approximately 2 ½ hours
  21. The party tables will be available for up to 45 minutes. Please note that even though every endeavour is made to guarantee tables are available for adults, during busier periods this may not always be possible.
  22. The following information must be confirmed 4 days before your booking;
    1. Final number of guests attending
    2. Any special dietary requirements i.e. vegetarian or food intolerances or allergies;
    3. If you would like to order any additional platters, cake or extras; and
    4. If you require any additional lanes booked for older siblings or adults
  23. Platters cannot be cancelled within 4 days of the party.
  24. Dark Ride cannot be exclusively booked. Dark Ride holds up to 8 people maximum per ride, therefore it may take more than 1 ride if the party is 8+ guests.
  25. If your party is Dark Ride or Arcade Games only, closed sport shoes must be worn by all guests.
  26. The minimum age for children at Kick’s Ten Pin Bowling birthday parties is 5 years old

Email Subscription